Lync for mac known issues

Search doesnt work in outlook for mac after macos upgrade. Localization for the incoming lync call notification feature. Skype for business mac client details, faq and download tom. Under logging, clear the turn on logging for troubleshooting check box. If you use lync for mac, uninstall it before installing skype for business. Skype for business on mac client requirements skype for.

If you have lync for mac 2011 installed on the same mac device, lync for mac might have changed the configuration. Cannot convert an appointment in outlook to an online meeting. I also hear q12016 should see the release of mac skype for business client. The lync vdi plugin was developed for lync 20 and is compatible with either the lync 20 or skype for business 2015 client running on a virtual desktop.

I came across one of the issues almost immediately. If desired, you can let others control your desktop. When a phone number is enabled to receive phone calls via skype for business and through a physical handset, while the physical handset is in use, the skype for business presence will remain unchanged. If you update to office 20 or office 2016, which include the respective lync clients, photo changes in office365 will be reflected in lync. Calendar status does not automatically update in skype for business for mac. Known issues with lync for mac 2011, os x mavericks 10. Apr 04, 2019 if you have lync for mac 2011 installed on the same mac device, lync for mac might have changed the configuration. Citrix workspace app for mac now supports rsa keys of 4096bit.

Microsoft teams with an office 365 subscription is the latest version of lync. In the microsoft lync for mac 2011 update volume window, doubleclick the lync for mac 2011 update application to start the update process, and then follow the instructions on the screen. On the lync menu, click preferences, and then click general. A device using lync for mac 2011 with desktop sharing cannot request control or give control to another device. Apr 09, 2020 lync server 2010 is not supported instead we recommend customers continue to use the lync for mac 2011 client. The issue can be resolved for the mac, but not mobile, by updating to the latest version. Oct 27, 2016 lync server 20 customers should consider upgrading their. Skype for business known problems and workarounds ubit. This update will also be available to lync for mac users this week through microsoft update. Known issues skype for business on mac microsoft support. Previous versions include skype for business 2016, lync 20, lync 2010, and lync 2007.

Added the hardware and software compatibility check. What i am seeing is that as long as i have the contact in my contacts folder in outlook i can add it to my buddy list in. Skype for business and lync troubleshooting guide downloadable pdf diagnosing and resolving powershell connection problems with skype for business online. Skype for business for mac and outlook 2016 for mac. Again, does anyone know the support status for rcc. Skype for business mac client julyaugust 2017 update. When i try to create an online meeting i get the outlook and skype for business lync user accounts do. This is a known issue which will be fixed in the next update. I cant just wait around because i have a trip to the netherlands 2moro and wont be taking the pc, need lync urgenty to communicate.

In both skype for business on windows and lync for mac, you can share your desktop or specific programs with others in a call, instant messaging conversation, or online meeting. May 10, 2017 microsoft lync is the new rich client for lync users on the mac platform and offers integrated functionality for instant messaging, presence, conferencing and voice lync for mac is designed to work with both lync server 2010 and lync online to help you. These release notes do not provide a complete listing of all known issues that are included in the software. Contains information about how to troubleshoot lync for mac issues in skype for business online for office 365. Users who upgrade to citrix workspace app will not have an optimized skype for business lync.

Always two new known issues with unified contact store and also adfs 3. The skype for business on mac client is available for download. Let me list out some known issues, so were all familiar with the kinds of quirky things lync. Nov 17, 2016 in terms of known issues, microsoft has already published a list. Hardware and software requirements for skype for business on mac. By default, the systems automatically detect the operating system of a co nnected computer and integrates with the lync or skype for business client on the computer. If the installation finishes successfully, you can remove the update installer from your hard disk. If you are using clicktorun version of microsoft office 2016 the installation will fail. This is a known issue with the lync 2011 for mac client and was corrected in a subsequent udpate. If the meeting invitation contains a specific text pattern like, it might cause skype for business on mac to hang. Mar 14, 2017 in the microsoft lync for mac 2011 update volume window, doubleclick the lync for mac 2011 update application to start the update process, and then follow the instructions on the screen.

The citrix virtual apps and desktops 7 2003 release contains the following issues. Feb, 2014 are there any known issues with the lync for mac 2011 client under mac os x mavericks running against lync server 20 that causes issues with searching for contacts. Troubleshoot signin issues for lync for mac 2011 in skype for. October 21 microsoft lync for mac 2011 client update released today this update addresses two known issues. Audio conferencing that uses microsoft as the audio conferencing provider has current issues that are being tracked and actively investigated and will be potentially resolved when the feature is updated in future releases of office 365. Skype for business on mac users cant search the skype directory, although youve enabled this functionality for your organization. My it support did say that this is a lync software issue globally, and that microsoft is working on it, but i dont even know how to get ms support. Specifically, it has the following advice to sign in to lync for mac 2011 with your office 365 account. Under authentication, clear the use kerberos check box. If this doesnt work for your device, you may need to try troubleshooting your macos system preferences. E911 support required sfb server cu4 or lync server 20 cu8 hf2 please make sure you have these updates deployed if you require e911 services. Skype for business mac client cu3 february 2017 update summary there been a new cumulative update 3 released for the skype for business mac clients.

To create an online meeting from outlook, you must open a new outlook meeting request. Support for mac os the cx5100 and cx5500 unified conference stations support microsoft windows and mac os computers. A symptom of this problem is that lync times out while you are trying to sign in. Some features are only sfb online so watch out of this. Skype for business connectivity issues on mac sierra. This is a known issues with the isight camera that was corrected in a subsequent update. Skype for business mac client june update summary new.

Jan 08, 2014 microsoft has a long list of known issues for lync 20 all versions here. Plan for skype for business in vdi environments skype for. Find answers to lync 2011 for mac sign in failed, service not available from the expert community at experts exchange lync 2011 for mac sign in failed, service not available solutions experts exchange. Release notes for polycom cx5100 and cx5500 unified. Audio conferencing troubleshooting and known issues. Cannot request control on a desktop that is being shared by a user using lync for mac. Download lync for mac 2011 from official microsoft download. Ive also come across definite issues not on this list. This release addresses a number of issues that help to improve. Theres been a big update to the skype for business for mac client this month. Two party connections fail with at least one mac and either using boosted wifi. Known issues skype for business mac this article applies to. Lync server 2010 is not supported instead we recommend customers continue to use the lync for mac 2011 client. Recommend that you reinstall skype for business on mac.

May not be able to enable qos on mac computers which is the overall performance of a telephony network, particularly the. May 16, 2017 sfb signin wellknown issues onpremise internal signin customer is reporting that one or more sfb accounts are unable to signin internally. Do not start an audio pointtopoint call and video at the same time. Jun 19, 2017 here is the update list for the skype for business on mac. Issues not expected to significantly impact customers with standard voice and video conferencing. Users will not be able to dial 911 until the cu4 server update is applied. Download lync for mac 2011 from official microsoft. I cant sign in to lync lync for mac office support office 365.

Known interoperability issues between windows and mac. Exit lync for mac, and then restart lync for mac to create a log file. This is february 2017 cumulative update 3 for the sfb mac client with some new features and bugs addressed. If you chose the wrong one, how do you get lync running the right way. It can be installed on clients with windows and nonwindows operating systems including windows 10, mac and. Jun 22, 2017 lync server 20 customers should consider upgrading their installation to skype for business server 2015, or downloading the latest lync server 20 cumulative update version 8308. Lync for mac issues we are trying to use skype for business with our office 365 subscription and we cant get lync for mac to work at all.

The web app could be used if viewing video from multiple participants at once if desired. This is causing issues having to re log into their phones. Sep 29, 2014 tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. In terms of known issues, microsoft has already published a list. Microsoft lync is the new rich client for lync users on the mac platform and offers integrated functionality for instant messaging, presence, conferencing and voice lync for mac is designed to work with both lync server 2010 and lync online to help you. Known issues skype for business on mac skype for business mac. Lync server 20 customers should consider upgrading their installation to skype for business server 2015, or downloading the latest lync server 20 cumulative update version 8308. When starting an audio pointtopoint call and starting video at the same time, a cannot start video message appears. Hello, do you have any issue with the response groups feature on the new skype for business mac client. Skype for business mac skype for mac comes closer to achieving parity with its predecessor lync, but still does not have all the features of skype for business for windows. Check out the prerequisites before you install the update.

Click save to copy the disc image file to your computer. Lync for mac signin into office 365 installation of mac os x lion 10. The issues noted here affect all webex services unless indicated otherwise. Troubleshooting issues with running hosted microsoft lync for mac.

Components and features that are documented separately have their own known issues articles. Its a standalone application that installs on the local computer and allows the use of local audio and video devices with a. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. If youre running into issues getting your microsoft office 365 for enterprises lync account to connect on the mac try the following. Oct 31, 2011 troubleshooting issues with running hosted microsoft lync for mac is lync for mac supposed to be deployed with lync online or with lync server. Issues with lync 20 the skype for business insider. Mark craddock hi rcc will work with lync 20 servers. Any contact photos that were added directly via the lync 2010 client will be seen in all lync client versions. Also in known issues it mentions e911 with adfs not supported yet. The skype for business on mac update is causing some users to have issues.

We had a few customers having some issues connecting to lync online from lync for mac 2011. It was codeveloped by citrix and microsoft to improve upon the original vdi plugin. This warning applies to any workaround that suggests changing a registry entry. Oct 11, 2011 october 21 microsoft lync for mac 2011 client update released today this update addresses two known issues.

Hi all, are there any known issues with the lync for mac 2011 client under mac os x mavericks running against lync server 20 that causes issues with searching for contacts. Outgoing calls immediately disconnect in lync for mac 2011 version 14. Audio conferencing troubleshooting and known issues skype. When you move to skype for business rcc is deprecated and no longer. Email and calendar known behaviors and recommendations. Apr 05, 2019 email and calendar known behaviors and recommendations. The good news is this past weekend we provided a microsoft lync for mac 2011 14. Skype for mac comes closer to achieving parity with its predecessor lync, but still does not have all the features of skype for business for. Visit the known issues and faq pages for more information. Jan 09, 2018 the citrix realtime optimization pack builds on the lync vdi plugin and works with lync 20 or skype for business 2016 clients on a virtual desktop. Previous post whats new for auto attendants and call queues july 2017 summary next post skype for business mac client julyaugust 2017 update. Polycom cx5100 and cx5500 unified conference stations for.

Visit the skype for business client comparison tables for side by side feature comparisons for lync, skype for business and skype for business server. Health monitor the health monitor watches for various conditions that indicate poor system health. Download skype for business on mac from official microsoft. If a meeting series has exceptions that were scheduled or updated with the windows version of the desktop app, mac desktop app users cant update the meeting series. Plan for skype for business in vdi environments skype. Are there any know issues having skype fb and lync both installed on the same mac.

Lync for mac 2011 skype for business remote call control. Hi, could anyone clarify the support for remote call control for lync mac 2011. Skype for business mac client cu3 february 2017 update summary. What i am seeing is that as long as i have the contact in my contacts folder in outlook i can add it to my buddy list in lync 2011. Uninstall the clicktorun version and install office 2016 from ub. Most of the problems faced by skype for business online users are related to. Microsoft teams is compatible with windows 10, windows 8. Lync 2011 for mac sign in failed, service not available. In a voice call on the lync 2011 mac, every 20 seconds or so i the audio stutters. Download the latest update for skype for business on mac version release date 16.